CRE AGENTS WEBSITE TERMS OF SERVICE

Last Updated: May 26, 2025

These Website Terms of Service (these “Terms” or this “Agreement”) form a legally binding contract between CRE Agents, Inc., a Delaware corporation (“CRE AGENTS,” “we,” “our,” or “us”) and the individual or entity that accesses or uses the Site (defined below) (“you” or “User”).

PLEASE READ CAREFULLY. BY ACCESSING OR USING THE SITE OR ANY FREE TRIAL (AS DEFINED BELOW) YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Relationship to the Technology & Services Agreement

If your organization purchases a paid subscription to our commercial digital‑coworker platform (the “Services”), the executed CRE Agents Technology & Services Agreement (“TSA”)—together with any Order Form—governs that commercial relationship. These Terms apply only to your use of the publicly available portions of https://creagents.com (including any sub‑domain, the “Site”) and to any no‑fee evaluation, sandbox, or demo environment we make available (each, a “Free Trial”). In the event of a conflict, the TSA (and Order Form) prevails.

Changes to Terms

We may revise these Terms at any time by posting the updated version to the Site and updating the “Last Updated” date. The revised Terms are effective immediately when posted; your continued use of the Site constitutes acceptance.

Defined Terms

Capitalized terms not defined inline have the meanings below:

  • “Anonymous Data”means de-identified or aggregated data created by CRE Agents that does not identify Client or any individual and is used for service improvements.
  • “Authorized User” means employees, officers, or other personnel authorized by Client to access and use the Services on behalf of Client.
  • “Confidential Information” means all non-public, proprietary, or sensitive information disclosed by one Party to the other, including but not limited to business strategies, financial data, trade secrets, technical processes, and any other information designated as confidential or that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure.
  • “Client” means a client of the Free Trial or Services.
  • “Customer Data” means all data, content, materials, and other information that is: (i) input into the Services by Client or its Affiliates for storing, processing, or use by CRE Agents in connection with these Terms or (ii) made available to CRE Agents by third parties, including APIs or data integrations, on behalf of Client.
  • “Deliverables” means any reports, analyses, or outputs generated by CRE Agents’ AI-powered platform and provided to Client during the Free Trial.
  • “Feedback” means Ideas, suggestions, or reports you provide about the Site or Services.
  • “Free Trial” means a time‑limited, no‑fee evaluation access we make available to you, often described as “sandbox,” “beta,” or “demo.”
  • “Services” means the AI-powered digital coworker solutions and related integrations provided by CRE Agents to the Client, including but not limited to workflow automation, analytics, and operational enhancements tailored to commercial real estate.
  • “Third Party Materials” means third-party data, software, software tools, hardware, and licensed services, leased or otherwise obtained by CREA from a third party.

Grant of Rights

  1. Site License. We grant you a limited, revocable, non‑exclusive, non‑transferable license to access and display the Site and download any publicly available white papers, blog posts, or other Site materials (“Site Materials”) solely for your internal business‑information purposes.
  2. Free Trial License. If you register for a Free Trial, we grant you and your Authorized Users a non‑exclusive, non‑transferable, revocable license to access and use the Services only for evaluation and non‑production purposes during the trial period stated on the signup page (or, if none, thirty (30) days). Free Trials are provided “AS IS / AS AVAILABLE” without warranties, SLAs, or support. We may suspend or terminate a Free Trial at any time.
  3. Trial Data Deletion. Upon expiration or earlier termination of a Free Trial, we may irretrievably delete your Customer Data and Deliverables unless you convert to a paid subscription under the TSA.

Prohibited Activities

You shall not, directly or indirectly:

  1. Account Abuse. Share login credentials; permit anyone other than an Authorized User to access a Free Trial; circumvent authentication, rate limits, or usage meters.
  2. Security Interference. Probe, scan, or test the vulnerability of the Site or Services; breach or attempt to breach any security or authentication measures; introduce viruses, worms, Trojans, or other malicious code.
  3. Reverse Engineering & Scraping. Reverse‑engineer, decompile, disassemble, or otherwise attempt to discover source code, underlying models, algorithms, or architecture; scrape, copy, harvest, or index the Site, Services, Site Materials, or Deliverables by automated means—including training, tuning, or benchmarking any machine‑learning model.
  4. Competitive Use. Use the Site or Services to build, improve, or provide any product or service that competes with CRE Agents; benchmark or publicly disclose performance comparisons without our prior written consent.
  5. Misuse of AI Output. Misrepresent any Deliverable as exclusively human‑generated; rely on Deliverables as legal, tax, investment, or other professional advice; fail to verify critical facts before acting.
  6. Unlawful or Infringing Use. Upload or transmit content that (i) infringes, misappropriates, or violates intellectual‑property or privacy rights; (ii) is defamatory, obscene, or otherwise objectionable; (iii) violates any applicable law—including export‑control, sanctions, and anti‑corruption laws—or (iv) promotes violence or discrimination.
  7. Spam & Exploits. Send unsolicited or unauthorized advertising, promotional materials, or spam; harvest or collect personal information of third parties without consent.
  8. Resale & Framing. Sell, resell, sublicense, distribute, or otherwise make the Site, Services, Site Materials, or Deliverables available to any third party; display the Site or Deliverables within a frame, mirror, or inline link without our prior written consent.
  9. Tampering. Remove, obscure, or alter any proprietary notices; interfere with others’ use of the Site or Services.

Intellectual‑Property Rights

  1. Ownership. As between the parties, CRE Agents and its licensors retain all right, title, and interest—including all worldwide intellectual‑property rights—in and to: (i) the Site, Site Materials, Services, underlying software, models, algorithms, user‑interface elements, analytics, documentation, and any improvements, enhancements, or derivative works thereof (“CRE Agents IP”); and (ii) our trademarks, service marks, logos, and trade dress (“Marks”). Except for the limited licenses expressly granted in Section 4, no rights are granted by implication, estoppel, or otherwise.
  2. Reservation of Rights. We reserve all rights not expressly granted. Without limiting the foregoing, you acquire no ownership interest in the CRE Agents IP or Marks and may not use our Marks without our prior written consent. Any goodwill arising from authorized use of the Marks inures exclusively to CRE Agents.
  3. Derivative Works & Feedback. You shall not create derivative works of the Site, Services, or Deliverables.
  4. DMCA & IP Enforcement. We respect intellectual‑property rights. If you believe material hosted on the Site infringes your copyright, please send a DMCA notice to info@creagents.com. We reserve the right to remove content or suspend accounts that infringe third‑party rights.

Content & Customer Data

  1. Your Data. As between the parties, you retain all right, title, and interest in your Customer Data and Deliverables. You grant CRE Agents and its Affiliates a non‑exclusive, worldwide, royalty‑free license to process Customer Data and inputs (a) to provide and improve the Site and Services, (b) to prevent or address technical or security issues, and (c) to create Anonymous Data for analytics, benchmarking, and model training.
  2. Data Protection. Our use of personal information is governed by the CRE Agents Privacy Policy referenced in the Site footer.
  1. You grant CRE Agents a perpetual, irrevocable, worldwide, royalty‑free license to use, reproduce, modify, and incorporate any Feedback you provide, without restriction and without any obligation to compensate or credit you.

Confidentiality

Each party shall protect the other party’s Confidential Information with at least reasonable care and use it solely to perform under these Terms. Obligations survive five (5) years after termination (trade secrets indefinitely).

Disclaimers

THE SITE, SITE MATERIALS, FREE TRIAL, DELIVERABLES, AND ALL RELATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRE AGENTS DISCLAIMS ALL WARRANTIES—EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE—INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, ACCURACY, OR UNINTERRUPTED, SECURE, OR ERROR‑FREE OPERATION. CREA MAY USE OR PROVIDE THIRD PARTY MATERIALS.  THESE ARE PROVIDED “AS-IS” AND “AS AVALIABLE”.  CREA WILL HAVE NO LIABILITY UNDER THIS AGREEMENT FOR ANY CLAIM RELATED TO THIRD PARTY MATERIALS.

  • AI Output. Deliverables are generated by probabilistic machine‑learning models and may contain errors, omissions, or biased content. They are not professional advice (legal, investment, accounting, or otherwise) and should not be relied upon without independent verification.
  • No Fiduciary Duty. CRE Agents is not your attorney, broker, investment adviser, or fiduciary; no attorney‑client, brokerage, or advisory relationship is created by your use of the Site or Free Trial.
  • Third‑Party Content. We are not responsible for third‑party websites or data sources linked to or integrated with the Site or Services.
  • Security & Availability. We do not warrant that the Site, Services, or Deliverables will be secure, available, or free of harmful code, and you assume all risk for any damage to your systems or data.

Limitation of Liability

Cap on Direct Damages. To the fullest extent permitted by law, the total aggregate liability of CRE Agents — including its affiliates, licensors, and subcontractors — for all claims arising out of or relating to the Site, any Free Trial, or these Terms shall not exceed US $100.

Excluded Damages. In no event will CRE Agents be liable for:

  • Indirect, incidental, consequential, special, exemplary, or punitive damages;
  • Loss of profits, revenue, goodwill, or anticipated savings;
  • Loss or corruption of data, business interruption, security failures, or cost of substitute goods/services;
  • Use of, or inability to use, AI-generated Deliverables or other content; or
    Damages based on third-party claims

Term & Termination

  1. Term. These Terms commence on the earlier of (a) your first access to the Site or (b) the Effective Date of your Free Trial and continue until terminated in accordance with this Section.
  2. Termination for Convenience. You may stop using the Site at any time. CRE Agents may suspend or terminate your Free Trial or Site access at any time with or without cause.
  3. Effect of Termination. Sections 3, 5, 6, 7, 8, 9, 10, 11.3, 12, and 13 survive termination.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict‑of‑laws principles. Any dispute arising out of or relating to these Terms that the parties cannot resolve informally shall be finally resolved by binding arbitration in Miami, Florida under the JAMS Commercial Arbitration Rules. Either party may seek injunctive relief in any court of competent jurisdiction.

General Provisions

  • Assignment. You may not assign these Terms without our prior written consent. We may assign freely.
  • Subcontractors. CRE Agents may use subcontractors and cloud providers; we remain responsible for their performance.
  • Notices. Formal notices must be emailed to info@creagents.com (for CRE Agents) and to the email associated with your account (for you).
  • Entire Agreement. These Terms constitute the entire agreement regarding the Site and Free Trials, superseding all prior discussions.
  • Severability. If any provision is unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect.
  • Force Majeure. Neither party is liable for failure to perform due to events beyond its reasonable control.
  • Headings. Headings are for convenience only and do not affect interpretation.
  • No Waiver. Failure to enforce any provision shall not constitute a waiver.